Question 1

How does Nxt Space's advisory service actually work?

Accepted Answer

A serviced office advisory makes finding the right workspace simple, fast, and thorough. We skip the line with your requirements and provide you with a tailored, concise report of your options.

We organise and coordinate inspections, ensuring the most efficient schedule. Once we've landed on your shortlist we negotiate terms, pricing and incentives to secure the best value aligned with your business goals.

Question 2

Does it cost me anything to use Nxt Space?

Accepted Answer

Our fees are paid by the landlord or serviced office provider. We're an obligation-free consultancy, with the confidence to provide all available options that suit your brand, budget and culture.

Question 3

How long does the advisory process usually take?

Accepted Answer

Most clients receive tailored options within 24–48 hours, depending on the size or complexity of your requirements. Tours can be arranged within a few days or in line with your schedule — it is possible to arrange tours up to a month in advance if required; however, there is no guarantee the suites will stay available. Agreements can often be finalised within a day for immediate requirements, pending if any changes are required. We pride ourselves on efficiency whilst understanding your timelines, so you don't lose time exploring the market.

Question 4

What types of workspaces can you help with?

Accepted Answer

We cover the full list of services: private offices, enterprise suites, project and swing space, managed and bespoke solutions, hybrid membership models, and coworking and collaborative spaces.

Question 5

What happens if I already have a provider in mind?

Accepted Answer

That's fine — it's nice to go into a conversation with some understanding of your preferences. We'll be able to source availability for that location as well as other comparable options.

Question 6

Can you help if my lease is coming up for renewal?

Accepted Answer

Yes, we can assist at any time. We can provide outlooks for months in advance or work with time-sensitive requirements. It is possible to find and secure an office ASAP.

Question 7

Do you only work with certain building types or price points?

Accepted Answer

We work with a range of different offerings, from A-grade, B-grade and C-grade buildings to suburbia. It's worth a conversation to determine which solutions may be suited to your budget in specific locations.

Question 8

Can you help me negotiate directly with my current provider?

Accepted Answer

No, we cannot directly negotiate with your current serviced office provider, but we can give you structured and sound advice. Expanding your knowledge on the market will likely provide the leverage you need. Contact us for a market comparison that benchmarks your current space.

Question 9

When should I start looking for an office?

Accepted Answer

Typically, you can secure an office for a start date up to three months in advance, with a signed agreement and paid deposit. If you are unsure of your start date, we can still provide you with an outlook of the current market, so you know what to expect.

Question 10

Do you manage workspace inspections?

Accepted Answer

Yes, tours can be arranged within a few days or in line with your schedule.

Question 11

What information do you need from us to get started?

Accepted Answer

A short chat is typically enough. We'll ask you questions about team size, budget, start date and length of term, must-haves and nice-to-haves, and brand and culture considerations. If you're ready to chat, send us an enquiry with reference to this information and we'll be in touch.

Question 12

What are the benefits of using an advisor?

Accepted Answer

We have extensive market knowledge and understanding of offerings. We provide a tailored shortlist based on your requirements, unique needs, wants and budget, so you can compare all your options in one streamlined process. We are completely independent, which means we recommend spaces that genuinely suit your business, not options tied to a single operator.

Question 13

What is a serviced office advisor / tenant representative, and how can they help our business?

Accepted Answer

An advisor / tenant representative works for you, not the landlord. They use their expertise, experience and market insights to provide independent, impartial advice, and negotiate directly with landlords on your behalf.

Question 14

What locations do you cover?

Accepted Answer

We work across all major business districts and suburban hubs across Australia.

Question 15

What exactly is a serviced office?

Accepted Answer

A serviced office is a fully furnished, ready-to-use private office within a managed business centre or “coworking space”. Your monthly fee typically bundles the space itself with services like reception, cleaning, internet and utilities, so you can move in and start working without setting anything up yourself. These locations are fully equipped for business needs, with meeting rooms and tech ready to go.

Question 16

How is a serviced office different from a traditional lease?

Accepted Answer

A traditional lease usually locks you into a multi-year commitment, requires you to fit out the space yourself, and separates base rent from outgoings like utilities and cleaning. A serviced office flips that: shorter, more flexible terms, everything ready from day one, and one all-inclusive monthly fee. It suits businesses that want to move quickly or aren't ready to commit long-term. Serviced offices are a service and therefore are Op Ex on your balance sheet. A commercial lease, however, is Cap Ex. This is something to consider for large teams.

Question 17

What's the difference between a serviced office, a managed office and coworking?

Accepted Answer

A serviced office gives you a private, lockable office within a shared building, with access to communal facilities like meeting rooms, kitchens and end-of-trip facilities. A managed office is a step up in scale, typically a larger, fully customised private suite or floor with more autonomy over layout and branding, while keeping flexible terms. Coworking is a shared, often open-plan environment built around hot desks or dedicated desks, with less privacy but a stronger focus on community and networking.

Question 18

What's typically included in the monthly cost?

Accepted Answer

Most agreements bundle in the office space and furniture, utilities, high-speed internet, cleaning, reception and mail handling, and access to shared areas like kitchens and breakout spaces. Many providers also include a set number of meeting room hours or printing credits each month.

Question 19

Are there hidden costs I should watch out for (printing, meeting room credits, parking)?

Accepted Answer

The main ones to check for are usage beyond your included allowances, things like extra meeting room hours, printing above the monthly credit, and parking, which is often billed separately. It's also worth confirming whether after-hours access, catering for meetings, and any rate increases at renewal are covered or additional.

Question 20

How much notice do I need to give if I want to leave?

Accepted Answer

Most operators require around three months' notice to vacate, though this varies by provider and contract length. It's one of the first things worth confirming before signing, since it affects how much lead time you'll need when planning a move.

Question 21

Can I upsize or downsize my space as my team grows or shrinks?

Accepted Answer

Within the terms of a serviced office agreement, you can upgrade your office at any time. Downsizing during the term isn't always possible. If you're uncertain about your team size, we recommend signing on a 3- or 6-month term.

Question 22

Is furniture included, or can I bring my own?

Accepted Answer

Furniture is included as standard in almost every serviced office, covering desks, chairs and storage. If you'd prefer to bring your own, most providers are happy to accommodate this, it's just worth confirming as part of the agreement.

Question 23

How quickly can I move in once I sign?

Accepted Answer

Serviced offices are designed to be plug-and-play, so most businesses can move in within days of signing. That's a major point of difference from a traditional lease, where fit-out alone can take months.

Question 24

What does a typical contract length look like?

Accepted Answer

Offices are typically secured on a 12-month basis; however, terms vary widely, from month-to-month arrangements through to agreements of two — sometimes three-year agreements. Longer terms usually mean a lower rate per month. Either way, it's a significantly shorter commitment than the three-to-five-year (or longer) terms typical of a traditional commercial lease.

Question 25

Do I need a bond or security deposit?

Accepted Answer

The majority of providers ask for a bond, generally equivalent to two months' fees, though this can vary. It is something that may be negotiated. It's typically far less onerous than the bond or bank guarantee required under a traditional lease.

Question 26

Are serviced offices a long-term solution?

Accepted Answer

Yes, especially for businesses who value flexibility (scale up or down as needs change), convenience (fully furnished and managed, with consolidated, predictable invoicing) and community (networking events, wellness facilities and a modern, talent-attracting environment). Traditional-feel serviced offices with IT and administration support are also available.

Question 27

What's the difference between a hot desk and a dedicated desk?

Accepted Answer

A hot desk provides you with access to the workspace, where you can sit at any available desk — ideal if you're flexible and don't need the same spot every time. Hot desks are available on a casual, part-time or full-time basis, during normal business hours. A dedicated desk is reserved just for you, so your setup, monitor and personal items can stay put between visits. Dedicated desks typically cost a bit more but offer more consistency. Dedicated desks allow full-time, 24/7 access to the space.

Question 28

Can I get a private office within a coworking space, or is it all open-plan?

Accepted Answer

Most coworking spaces offer more than just open-plan desks. Many buildings include private, lockable offices for individuals or small teams alongside the shared areas, so you get the community and amenities of coworking with the privacy of your own space when you need it.

Question 29

What amenities are usually included (Wi-Fi, printing, kitchen, coffee)?

Accepted Answer

Coworking memberships generally include high-speed Wi-Fi, kitchen facilities, and complimentary tea and coffee as standard. Printing is often included up to a monthly allowance, and many spaces also offer breakout areas, phone booths and wellness or bike facilities depending on the building.

Question 30

How does meeting room access work — included hours vs pay-as-you-go?

Accepted Answer

Meeting rooms are also accessible by coworkers, typically on a discounted, pay-as-you-go basis.

Question 31

Is coworking noisy? How do providers manage focus and quiet space?

Accepted Answer

Noise levels vary from space to space, but most well-designed coworking environments account for this by offering quiet zones, private booths or soundproofed rooms alongside the more social, collaborative areas. If deep focus work is a priority for you, it's a good question to ask when touring a space.

Question 32

Can my whole team join, or is it more suited to individuals and freelancers?

Accepted Answer

Coworking works well for teams of all sizes, not just individuals and freelancers. Many providers offer dedicated desk clusters or private offices that let a whole team sit together within the broader coworking community, giving you flexibility without losing that team cohesion.

Question 33

Are there networking events or things built into membership?

Accepted Answer

Yes, most coworking providers run regular networking events, workshops and social get-togethers as part of the membership experience. It's one of the standout benefits of coworking beyond the desk itself, genuine opportunities to connect with other businesses in the space.

Question 34

Is workplace strategy built into your serviced office advisory?

Accepted Answer

Yes, we leverage our broad industry knowledge to ensure we understand the whole market. It provides us with an edge over our competitors.

Question 35

What is workplace strategy?

Accepted Answer

Workplace strategy is a tailored approach that aligns your physical workspace with your business goals, culture, and team needs. It involves analysing how your people work, optimising space usage, and planning for growth — helping create an environment that supports productivity, collaboration, and long-term operational efficiency.

Question 36

Can you help if we already have an office but want to optimise it?

Accepted Answer

Yes. We offer workplace strategy support to help you improve how your current space functions. Whether it's reconfiguring layout, improving team flow, or aligning your workplace to hybrid work, we can help you get more value from the space you already have.

Clarity from start to finish.

Everything you need to know.

Nxt Space serviced office advisory

Serviced offices — the basics

Coworking spaces

Workplace strategy

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